Frequently Asked Questions

General

What is JSON-LD?

JSON-LD (JavaScript Object Notation for Linked Data) is a method of encoding structured data using JSON. It's the recommended format by Google for adding structured data to web pages.

What is structured data?

Structured data is a standardized format for providing information about a page and classifying its content. Search engines use this data to understand your pages better and display rich results.

Why should I use JsonLD.io?

JsonLD.io automates the complex process of creating and maintaining structured data:

• No coding required
• AI generates accurate schemas from your content
• One script works across your entire site
• Updates are instant - no redeploying needed

Is JsonLD.io free?

We offer a 14-day free trial with no credit card required. After the trial, choose from our affordable plans based on your needs.

Technical

Will the script slow down my website?

No. Our script is lightweight, loads asynchronously, and is served from a global CDN. It won't block your page from rendering.

Does JsonLD.io work with single-page applications (SPAs)?

Yes! Our JavaScript snippet detects the current page path and fetches the appropriate schemas dynamically, making it compatible with SPAs built with React, Vue, Angular, or other frameworks.

Can I use JsonLD.io with a headless CMS?

Absolutely. Since JsonLD.io works via a simple script tag, it's compatible with any frontend setup, including headless CMS architectures.

What happens if I remove the script?

Your website will continue to work normally, but structured data will no longer be injected. Any rich results you had in Google may disappear over time.

Can I have multiple schema types on one page?

Yes. You can add multiple schemas to any page - for example, an Organization schema plus an Article schema on a blog post.

SEO & Search Results

How long until I see rich results in Google?

It varies. Google needs to recrawl your pages and process the structured data. This can take anywhere from a few days to several weeks. Not all pages will qualify for rich results.

Does structured data guarantee rich results?

No. Google decides whether to display rich results based on many factors. However, proper structured data is required to be eligible for rich results.

Which schema types produce rich results?

Common types that can trigger rich results include:

• FAQ (expandable questions in search)
• Product (price, availability, reviews)
• Recipe (cooking time, ratings, images)
• Article (headline, author, date)
• LocalBusiness (address, hours, map)
• Event (date, location, tickets)
• HowTo (step-by-step instructions)

Will this help my SEO rankings?

Structured data helps search engines understand your content better. While it's not a direct ranking factor, it can improve click-through rates through rich results, which indirectly benefits SEO.

Account & Plans

What counts as a "page" in my plan?

A page is any unique URL on your site that has a generated schema. Static pages (/, /about, /contact) each count as one page.

Do credits roll over to the next month?

No, generation credits reset each billing cycle. However, your existing schemas remain active regardless of credit usage.

Can I change my plan later?

Yes. You can upgrade or downgrade your plan at any time from Settings → Billing. Changes take effect immediately.

What happens if I exceed my page limit?

You won't be able to generate new schemas until your credits refresh or you upgrade. Existing schemas continue to work.

Can I cancel anytime?

Yes. Cancel your subscription at any time from Settings → Billing. Your schemas will remain active until the end of your billing period.

Data & Privacy

Do you store my website content?

We store page URLs and metadata needed to generate schemas. We don't store full page content after schema generation.

Is my data secure?

Yes. All data is encrypted in transit and at rest. We follow industry best practices for security.

Can I export my schemas?

Yes. You can view and copy your schemas from the dashboard at any time. Your data belongs to you.

What happens to my data if I cancel?

Your account and data remain accessible for 30 days after cancellation. After that, all data is permanently deleted.

Support

How do I get help?

• Check our Troubleshooting guide
• Email us at [email protected]
• We typically respond within 24 hours on business days

Do you offer custom enterprise plans?

Yes. Contact us at [email protected] for custom plans with higher limits, dedicated support, and SLA guarantees.

Can you help me set up JsonLD.io?

Yes! We offer onboarding assistance for Pro and Enterprise plans. Basic support is available for all plans.